Stella & Floyds Pet Care
Stella & Floyds Pet Care
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    • HOME
    • ABOUT US
    • SERVICES
    • PAPERWORK & INFO
    • PHOTO GALLERY
    • CONTACT US
  • HOME
  • ABOUT US
  • SERVICES
  • PAPERWORK & INFO
  • PHOTO GALLERY
  • CONTACT US

REQUIREMENTS & INFORMATION

Pet Requirements for Daycare

  • All pets over 6 months of age MUST be spay or neutered for liability reasons. NO EXCEPTIONS
  • All dogs must be up to date on all vaccinations (age appropriate). Verifiable by copy of records.
  • All dogs must have a current and clear fecal within the last 3months
  • All dogs must have the Bordatella vaccine, 
  • All dogs must be on a flea prevention regimen.
  • All dogs must be temperament tested prior to the first date of service at a meet & greet and TRIAL DAY 
  • We do reserve the right to refuse any dog that doesn't do well in our home environment. Not all dogs do well in group play structure. We thank you for understanding.
  • ALL BOARDING DOGS MUST HAVE AN EMERGENCY CONTACT ON FILE, IN CASE OF BEHAVIORAL OR HEALTH ISSUES THAT MAY ARISE THAT WERE UNFORESEEN PRIOR TO BOARDING.


Mandatory Acknowledgements on Portal

  • Pet Sitting Agreement
  • Veterinary Release
  • Vaccination Record
  • Copy of negative fecal report

What to bring

  • Food that is clearly marked with your dog's name and amount per feeding (or pre-portioned for breakfast and dinner in ziplock baggies) if applicable for daycare
  • Medications with clearly written instructions per prescription (even better if you use a pill storage container for AM/PM medications & supplements). All medications and supplements MUST have the name of the pet on the container or storage box, and prescription amount.
  • Leash and collar. 
  • if you want to bring a blanket, please don't bring your dog's favorite one. We can not guarantee it will remain intact.
  • Crate if your dog uses one and they like it as their "little den", WE DO NOT PROVIDE THEM. 
  • PUPPIES MUST HAVE A CRATE.

IMPORTANT INFORMATION

  • CANCELLATION FEE:  Cancellations made less than 48hrs prior to the first date of service will be billed 50% of the service booked, as we have held a spot for your pet, thus turning other potential pets away. 
  • WE DO NOT PROVIDE REFUNDS OR CREDITS if you have had to return early from your trip. To provide the best quality care, we have turned away other dogs/cats based on our capacity maximum to ensure your dog has a reservation. Thank you for understanding. 
  • SERVICES PERFORMED ON CHRISTMAS, NEW YEARS OR THANKSGIVING WILL HAVE AN ADDITIONAL HOLIDAY FEE OF $50 ADDED TO THE INVOICE (This additional fee goes directly to the sitter performing the service) For other NATIONALLY RECOGNIZED HOLIDAYS a fee of $15 will be added. 
  • LATE PAYMENT FEE - Any invoice that has not been paid within the allotted timeframe will be charged an additional $50 per week you carry a balance. 
  • UNFORTUNATELY WE HAVE BREED RESTRICTIONS DUE TO OUR LIABILITY INSURANCE POLICY.

Stella & Floyds Pet Care

425-408-3254

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