All pets over 6 months of age MUST be spay or neutered for liability reasons. NO EXCEPTIONS
All dogs must be up to date on all vaccinations (age appropriate). Verifiable by copy of records.
All dogs must have a current and clear fecal within the last 3months
All dogs must have the Bordatella vaccine,
All dogs must be on a flea prevention regimen.
All dogs must be temperament tested prior to the first date of service at a meet & greet and TRIAL DAY
ALL PUPPIES boarding under 8 months old MUST be accompanied by a crate for their safety and wellbeing.
We do reserve the right to refuse any dog that doesn't do well in our home environment. Not all dogs do well in group play structure. We thank you for understanding.
ALL BOARDING DOGS MUST HAVE AN EMERGENCY CONTACT ON FILE, IN CASE OF BEHAVIORAL OR HEALTH ISSUES THAT MAY ARISE THAT WERE UNFORESEEN PRIOR TO BOARDING.
Food that is clearly marked with your dog's name and amount per feeding (or pre-portioned for breakfast and dinner in ziplock baggies).
Medications with clearly written instructions per prescription (even better if you use a pill storage container for AM/PM medications & supplements). All medications and supplements MUST have the name of the pet on the container or storage box, and prescription amount.
Leash and collar.
if you want to bring a blanket, please don't bring your dog's favorite one. We can not guarantee it will remain intact.
Crate if your dog uses one and they like it as their "little den", WE DO NOT PROVIDE THEM.
PUPPIES MUST HAVE A CRATE.
IMPORTANT INFORMATION
CANCELLATION FEE: Cancellations made less than 48hrs prior to the first date of service will be billed 50% of the service booked, as we have held a spot for your pet, thus turning other potential pets away.
WE DO NOT PROVIDE REFUNDS OR CREDITS if you have had to return early from your trip. To provide the best quality care, we have turned away other dogs/cats based on our capacity maximum to ensure your dog has a reservation. Thank you for understanding.
SERVICES PERFORMED ON CHRISTMAS, NEW YEARS OR THANKSGIVING WILL HAVE AN ADDITIONAL HOLIDAY FEE OF $50 ADDED TO THE INVOICE (This additional fee goes directly to the sitter performing the service) For other NATIONALLY RECOGNIZED HOLIDAYS a fee of $15 will be added.
LATE PAYMENT FEE - Any invoice that has not been paid within the allotted timeframe will be charged an additional $50 per week you carry a balance.
UNFORTUNATELY WE HAVE BREED RESTRICTIONS due to liability insurance.