Stella & Floyds Pet Care
Stella & Floyds Pet Care
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    • HOME
    • ABOUT US
    • SERVICES
    • IMPORTANT INFORMATION
    • PHOTO GALLERY
    • CONTACT US
  • HOME
  • ABOUT US
  • SERVICES
  • IMPORTANT INFORMATION
  • PHOTO GALLERY
  • CONTACT US

REQUIREMENTS & INFORMATION

Pet Requirements for Daycare & Boarding

  • All pets over 6 months of age MUST be spay or neutered for liability reasons. NO EXCEPTIONS
  • All dogs must be up to date on all vaccinations (age appropriate). Verifiable by copy of records.
  • All dogs must have a current and clear fecal within the last 3months
  • All dogs must have the Bordatella vaccine, 
  • All dogs must be on a flea prevention regimen.
  • All dogs must be temperament tested prior to the first date of service at a meet & greet and TRIAL DAY 
  • ALL PUPPIES boarding under 8 months old MUST be accompanied by a crate for their safety and wellbeing. 
  • We do reserve the right to refuse any dog that doesn't do well in our home environment. Not all dogs do well in group play structure. We thank you for understanding.


Mandatory Paperwork

  • Pet Sitting Agreement
  • Veterinary Release
  • Vaccination Record
  • Copy of negative fecal report

What to bring

  • Food that is clearly marked with your dog's name and amount per feeding (or pre-portioned for breakfast and dinner in ziplock baggies).
  • Medications with clearly written instructions per prescription (even better if you use a pill storage container for AM/PM medications & supplements). All medications and supplements MUST have the name of the pet on the container or storage box, and prescription amount.
  • Leash and collar. 
  • if you want to bring a blanket, please don't bring your dog's favorite one. We can not guarantee it will remain intact.
  • Crate if your dog uses one and they like it as their "little den", WE DO NOT PROVIDE THEM. 

IMPORTANT INFORMATION

  • CANCELLATION FEE:  Cancellations made less than 48hrs prior to the first date of service will be billed 50% of the service booked.  
  • All boarding services must be paid on or before dropping off for the first date of service. NO EXCEPTIONS. 
  • WE DO NOT PROVIDE REFUNDS OR CREDITS if you have had to return early from your trip. To provide the best quality care, we have turned away other dogs/cats based on our capacity maximum to ensure your dog has a reservation. Thank you for understanding. 
  • SERVICES PERFORMED ON CHRISTMAS, NEW YEARS OR THANKSGIVING WILL HAVE AN ADDITIONAL HOLIDAY FEE OF $50 ADDED TO THE INVOICE (This additional fee goes directly to the sitter performing the service) For other NATIONALLY RECOGNIZED HOLIDAYS a fee of $15 will be added. 
  • LATE PAYMENT FEE - Any invoice that has not been paid within the allotted timeframe will be charged an additional $25 per week you carry a balance. 
  • UNFORTUNATELY WE DO HAVE SOME BREED RESTRICTIONS due to liability insurance. 

Stella & Floyds Pet Care

425-408-3254

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